For all non ticketing/general inquiries:
For fastest service please email: email@example.com, or send us a message on our Facebook page here.
All ticketing related issues please contact: firstname.lastname@example.org
For general inquiries (non-ticketing) Phone: (902) 444-7134. We will do our best to answer your call Monday-Friday, 9am-5pm.
Please watch our social media accounts for upcoming announcements and promotions.
You can transfer your tickets yourself through the Showpass app or website. Through it you can change to a new time slot & date that you will like to attend Glow.
Here is the link to the “How To” page: https://help.showpass.com/hc/en-us/articles/360059361813–Exchange-Tickets-
If you have any issues changing the date of your tickets, please reach out to the Showpass ticketing team at email@example.com
Please visit our website to view our ticket options and different prices.
Tickets are free for children 2 years of age and under.
Tickets, with your assigned arrival time, will be sold in advance. There will also be a limited amount of on-site ticket sales, but we can’t guarantee your preferred time slot will be available when purchasing tickets on site.
Tickets may be printed or presented on your phone for admission to Glow Gardens.
All sales are final, with the following exceptions:
– If an event is canceled or postponed, you are eligible for a refund for the face value of the ticket minus service charges. Please submit an email inquiry within five days of the originally scheduled event requesting a refund.
– If you are unable to make your originally scheduled date, you can change your tickets to another date. Additional charges may apply if you select a more expensive time slot (Please check our “Can I change the date of my tickets?” question below)
– Unforeseen circumstances beyond Glow’s control will not be grounds for a refund, including but not limited to the following: local or national weather conditions and natural disasters, waiting in lines, family and medical emergencies.
– Glow event staff and security have the right to refuse entry to any ticket holder, without a refund, for any reason at their discretion, including but not limited to: disorderly behaviour, intoxication, venue capacity, breach of security restrictions and Covid-19 mandatory protocols.
Service Fees are not refundable under any circumstances.
Refunds are not available for unused or extra tickets, you can transfer unused tickets to attend another date or give them away as gifts to friends and family.
Please contact our support staff at firstname.lastname@example.org
This year’s Gardens will feature a brand-new exhibit. We added a fun interactive kids’ area, Fun Zone, that you will love! This year Glow Gardens’ theme is Santa’s Lost Presents. It’s all the magic and wonder of an outdoor light exhibit, hosted in a bright and spacious space away from the harsh winter elements. Glow is the perfect stay-cation!
You can enjoy Glow Gardens as long as you like. There is a lot to see!
Glow Gardens Halifax will be located at Halifax Exhibition Centre on 200 Prospect Road.
Vaccinations are not required to enter the Gardens. This is dependant on current Nova Scotia Public Health guidelines for public events at the time and is subject to change.
Masks are not required. This is dependant on current Nova Scotia Public Health guidelines for public events at the time and is subject to change.
Please contact our customer service at email@example.com or at 902. 444. 7134.
There is something for every age. Our knowledgeable staff on site will guide you and provide you with additional instructions on different bouncy castles.
Guests will enjoy the sounds of our house band as well as surprise entertainment throughout the exhibit.
Santa will be there each day we are open, until December 23.
Yes, there are ATM machines on site available.
Yes, there is a baby changing station available in the bathroom.
There is no dedicated area however the staff of Glow Gardens can accommodate you when you are on site of the event.
Our customer service team on site will be happy to help you with any of your lost items. Please contact firstname.lastname@example.org with details of the item you lost.
Certified service dogs can access any location where the public is allowed.
For sure, please contact our Group Sales Team at email@example.com or 902.444. 7118.
Please visit our website https://glowparties.ca/jobs for work opportunities.